SATA Accessibility

Special Services
In an effort to provide maximum comfort, we offer special ground and in-flight services to passengers with unique physical needs, difficulties or disabilities. To obtain the service please request it on the form below, via e-mail (, via telephone (toll free in USA 1-800-762-9995 or SATA’s Contact Center in Portugal +351 296 209 720), up to 48 hours before departure of the flight.
Please note that normal and emergency procedures on-board the aircraft will be communicated by our cabin crew inside the aircraft, before the departure the flight.

Special Services

e.g. 331-2100505485 or ZDPN8U
Special assistance request